Effective Date: April 27th, 2022

At Restaurant Resource, accessible from restaurant-resouce.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Restaurant Resource and how we use it, and what your options are.

Amendments to this privacy policy will be posted at this URL and will be effective when posted. Your continued use of any of our websites following the posting of any amendment, modification or change shall constitute your acceptance thereof.  By visiting the present website, you are accepting the practices described in this privacy policy. Unless otherwise stated, Restaurant Resource is the data processor (“Data Processor”) for personal data collected through the Websites.

-Information such as your name, email address, business address, business telephone number, and other contact details that you voluntarily provide to the Company to set up an account and profile with Restaurant Resource, and information you provide directly through fields on the Websites, including information that you add to your profile or you upload or submit to the Websites, or information you provide when requesting information or material to Restaurant Resource, along with information provided for any transactions, including details of any transactions made by you through the Websites.
• We receive and store any information you enter on our websites or provide to us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
• We may also receive information about you from other sources and add it to your account information. This information might be public information or data you provided with necessary and proper permissions.
• We gather date, time, certain information about a user’s browser and system or device configuration and capabilities, navigation history and IP address for all visitors to our websites.
We use this information for our internal audit log, for trend analysis and system administration, and to gather broad information about our audiences and their geographic locations.  Non-personal demographic and profile data is used to tailor your experience at our websites, showing you content we think might be of interest to you. This information may also be shared with advertisers on an aggregate and/or non-personal basis.
• Visitors to Restaurant Resource websites should understand that by using these websites, information may be collected about them via cookies placed on their hard drive to enhance or customize the experience. By visiting any of our websites, you give us permission for the use of cookies for this purpose.
• We use cookies and common data collection technologies, including associated web beacons and transparent GIFs associated with cookies, on our newsletters and in our email campaigns to collect information both on an aggregate and individual basis, but we do not disseminate such data to third parties.

• We use the information that we gather for such purposes as responding to your requests, providing services to you, customizing future visits for you, improving our online store, notifying you of new products and services, conducting market research, and otherwise communicating with you.
• Due to the technology behind our websites, your personal information may also be shared with designated IT service providers for the purpose of operation of the websites or in order to reduce the number of registrations you need to make on our websites. This is an effort to make use of our websites more convenient for you.
• We may use your IP Address to help diagnose problems with our server, and to administer our Websites. We may also use your IP Address to help identify possible misuse or misappropriation of passwords and members-only access.
• We use your information to enhance your website experience, including member-only content or discounts, and to deliver or display personalized content that matches your professional goals and responsibilities.
• We use your information to contact you, either by online electronic communication (such as e-mail) in accordance with applicable electronic communications laws, or telephone, including to offer you opportunities to connect directly with your peers and with sellers of products or services that may be of interest to you.
• We may also invite you to join our communities via third-party social and professional networking sites.
• We may use your information for any other purpose that we tell you about when you give us the information or to which you consent.
• We release customer information when we believe release is appropriate to comply with law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of the Company, our users, or others.
• In the event of a sale of all or part of one of our businesses, we may share customer information related to that business as part of the transaction
You have the right to know if and where your information may be transferred.  This section provides information on the transfers of your information by Restaurant Resource.
The personal information about you that we collect is sent to and stored on secure servers or systems of the third-party services providers that we use, where applicable.  These systems may also include backups of your information.  Such storage is necessary in order to process the information.
Personal information we collect may be transferred by us to the third parties mentioned in the circumstances above (See How We Use Information About You).  We comply with all U.S., Canadian and European Union laws related to the protection of personal information and data privacy.
Standard Contractual Clauses
We take all steps reasonably necessary to ensure that personal information transferred is subject to appropriate safeguards, such as relying on recognized legal adequacy mechanism which may include entering into EU-approved standard contractual clauses relevant to transfers of personal information (see http://ec.europa.eu/justice/dataprotection/internationaltransfers/transfer/index_en.html) and that is treated securely and in accordance with this Privacy Policy,

The security of your information is important to Restaurant Resource. This section describes the types of measures Restaurant Resource has in place to protect your information.
-We have appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access and maintain the security of the information we collect.  These safeguards vary based on the sensitivity of the information that we collect and store.  We have implemented procedures designed to limit the disclosure of your information only to designated staff as necessary to carry out the stated purposes we have conveyed to you.
-The transmission of information via the Internet is not completely secure.  Hence, we cannot guarantee the security of your data transmitted to the Websites and any transmission is at your own risk.  Once we receive your information, we will use strict procedures and security features to try and prevent unauthorized access.

This section explains how long we will retain your personal information and the reasons for its retention.
-We will keep your information as long as it remains necessary for the identified purpose(s) for which it was originally collected, or as otherwise permitted by law.  Examples include but are not limited to, mandatory data retention laws in the relevant jurisdiction; government orders to preserve data pursuant to an investigation; or data that must be retained in the event of litigation.

This section details your rights in connection with your personal information.
Where applicable under local laws, you may, in accordance with such applicable laws, ask Restaurant Resource to:
-Access to all of the personal information about you held by the Company.  On request, We will provide you with access or a copy of this information.  Under certain circumstances, we reserve the right to charge a reasonable fee in consideration of the administrative costs of providing the information you requested.  You may exercise your right to access your personal information by emailing Restaurant Resource at privacy@restaurant-resource.com.  Please be aware that we may require further information from you to confirm your identify prior to providing the information requested.
-Correct, erase, or delete your personal information where appropriate.  You may review and update certain user profile information by logging in, as applicable, to the relevant sections of the Websites and where such information may be revised;
-Restrict processing of your personal information while we investigate your concerns.
-Where processing of information is based upon your consent, you have a right to receive your information in a commonly used electronic format or ask that we move the data in that format to another provider where your request relates to the data that you gave us directly and where technically possible (data portability).
-Request that we transmit your data or personal information to another company; and
-Withdraw your consent at any time when the processing relies upon consent.

Payment information that is collected by us and/or our payment processor is used to check your purchasing qualifications and to bill you for products and services. When you place an order online with us, your personal details and credit card information are scrambled using industry-standard SSL (Secure Sockets Layer) encryption technology before being sent over the Internet. Although we cannot guarantee encryption or the privacy of your personal details and credit card information, SSL makes it very difficult for your information to be stolen or intercepted while being transferred. Our credit card transactions are processed by several companies. All information sent to those companies is encrypted, which will protect it against disclosure to third parties. When we receive your order, it is kept encrypted until our credit card processor is ready to process it. When you conduct a transaction with a third party to whom you are linked from one of our websites, you should review such vendor’s policy regarding e-commerce transactions on their website. Restaurant Resource is not responsible for products and services transactions that are consummated at third party websites.

Our Websites may make public chat rooms, forums, message boards, and/or news groups available to you from time to time. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose any personal information.

• Connecting directly with other companies for marketing purposes. In addition to providing you with our own editorial content, we offer you the opportunity to access others’ branded content and product information. When you choose to take advantage of that content or information, you choose to have your name and contact details transferred directly to that other company. In such cases, we will, in accordance with applicable electronic communications laws, provide your contact information to another company or companies when you choose to:
• Register for a specific webcast, online event, website, newsletter, or other offering which is sponsored or co-sponsored by another company or companies;
• Receiving email marketing messages from us. You may opt-out of our email marketing lists by following the directions at the bottom of our promotional emails and newsletters. Please note that we have several brands and promotional email vehicles and allow you to opt-out selectively. To remove a specific email address from all email marketing from the Company, you may also send a request to privacy@Restaurant-Resource.com.
• Whether your account information is up to date. Please help us keep your account information up to date. You may manage or update your online profile details after you have logged on to the Restaurant Resource website.

The security of your information is important to Restaurant Resource.   This section describes the types of measures Restaurant Resource has in place to protect your information.
We take appropriate and industry-standard administrative, technical, and physical measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. These safeguards vary based on the sensitivity of the information that we collect and store.  We have implemented procedures designed to limit the disclosure of your information only to designated staff as necessary to carry out the stated purposes we have conveyed to you.
While we do work hard to protect your privacy, no method of security is 100% effective and the transmission of information via the Internet is not completely secure.  Hence, we cannot guarantee the security of your data transmitted to the Websites and any transmission is at your own risk. We cannot be responsible for the actions of those who may gain unauthorized access to your personal information.
Restaurant Resource makes no warranties, express, implied or otherwise as to the ultimate effectiveness of these measures. You remain responsible for protecting your sign-in credentials and for the security of information in transit to us over the Internet.
We also take reasonable and appropriate steps to ensure that your personal information is accurate, complete, and current; however, we depend upon you to update or correct your information whenever necessary.
We reveal only the nameplate of your credit card (Visa, MasterCard, American Express) when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company or payment processor during order processing.

If you choose to visit the Restaurant Resource website(s), your visit and any dispute over privacy is subject to this privacy policy and our terms and conditions of service, sincluding limitations on damages, arbitration of disputes, and application of appropriate laws. If you have any concern about privacy at Restaurant Resource website(s), please email a thorough description to us at privacy@restaurant-resource.com, and we will try to resolve it. Our industry changes constantly. This privacy policy and our terms and conditions of service will change also, and use of information that we gather now is subject to the privacy policy in effect at the time of use.

You also have choices about cookies: We place cookies that identify you, or allow third parties to do so on our behalf, for the following purposes:
• To recognize you automatically when you return to a gated website.
• To understand your interests in content, both our own and that of other companies, on our website.
You may use the tools in your browser to decline, disable, or delete any cookies.

Our products, services, events, and offerings are directed to professionals only. No one under the age of 13 is eligible to use our websites and should not provide any personal information. As a practice, we do not knowingly collect personally identifiable information from children under 13. In the event that we learn that we have collected information from a child under the age of 13 without verification of parental consent, we will promptly delete this information from our database.

California Civil Code Section 1798.83 permits customers of Restaurant Resource who are California residents to request certain information regarding its disclosure of their personally identifiable information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to privacy@restaurant-resource.com specifying that you seek your “California Customer Choice Notice.” Please allow thirty days for a response.

We will update this Privacy Policy when necessary to reflect customer feedback and changes in the Websites.  When Restaurant Resource posts changes, we will revise the “Effective Date” at the top of the Privacy Policy.  If there are material changes in how we use your personal data, We will notify you directly by prominently posting such changes on the Websites or directly sending you a notification.

If you have any questions about this privacy policy, the practices of Restaurant Resource with respect to personal information, or your dealings with our web properties, you may email client services at privacy@restaurant-resource.com